Frequent questions
Purchase and shipping
What is the "status" of an order?
All orders are processed before 16:30 from Monday to Thursday, and on Fridays until 14:30. If you place your order after these hours it will be processed the next day. Delivery times start counting from when the package leaves our warehouse, at that time you will receive a notification by e-mail (or by SMS message if you wish) indicating that the package is En Route. Orders placed on Saturdays and Sundays will be handled in order of arrival on Monday. Deliveries by MRW will be made on Tuesday before 14:00 (in the case of the "MRW Urgent" option) or in 24 - 48 hours (option "MRW delivers between 24 and 48 hours").
How long does the order take?
Delivery will depend on the shipping system you choose at the time of purchase: MRW, Red Kiala or Spanish post. In Madrid you also have the option of picking up at Amantis stores and warehouses, MRW offices and the Kiala network with delivery points throughout Spain. For your peace of mind, all packages are absolutely discreet, like any of those that distribution companies handle every day. If you have an emergency, your best option is MRW, although it also has a higher cost. Otherwise, if you are not in a hurry you can opt for the Post Office or Kiala service.
Can I collect the order instead of having it shipped to me?
Yes, you just have to specify the place that suits you best, here is a list of our stores and distribution points: In Spain: Kiala Network: find your closest Kiala point in the section: SHIPPING AND RETURNS Nº7. Nearby MRW office (selecting it from the drop-down menu when entering your details). Find the closest one in section 1.3 of SHIPPING AND RETURNS In Madrid: AMANTIS STORES and ALMACEN To collect in stores it is essential to register with your address in Madrid during the registration process. Then, the option to pick up in store will appear among the shipping alternatives.
Can I pay cash on delivery?
Yes, with an additional cost of 2 euros.
What happens if my order does not arrive?
If more than the days established according to the means of payment have passed, we recommend that you check the status of your order directly from our website. If you do not get the proper response, call us at 902006900 or 91-2609911 or write to us at ventas@amantis.net, specifying the order number to solve your problem.
Can I buy in a country other than Spain?
Yes, although write to us before to inform you about the restrictions of some countries. Abroad, the shipment is made through Spanish Post and the average delivery time is 10-12 working days to Europe and between 12 and 20 working days outside Europe. The cost varies between € 12 and € 20 depending on the weight, volume and country of destination of the package. For the exact amount we recommend proceeding with the purchase until the system calculates the shipping costs. Payment can be made by Visa or Mastercard credit card.
How do I receive the order? Will they suspect the content?
All packages are packed in cardboard boxes with brown packing paper. It is a hyper discreet box. None of the distributors know about its content since it is a package like any other without the name or logo of Amantis appearing. The sender that will appear is Visual Merchandiser SL Through MRW it is not necessary to indicate the last name of the recipient. Regarding the charge on the credit card, our commercial name Visual Merchandiser SL and the numerical reference of the purchase will appear on your monthly statement without further information that can identify it.
Why is there no service to Ceuta and Melilla through MRW?
Shipments to these cities are only made through the Post Office due to the lack of confidentiality in agency shipments and the complexity of the customs procedures that follow. When sending by Post, it is not necessary to include an invoice outside the box, the package is sent as a Certified Letter which facilitates its reception in these destinations.
What are amantis points?
The points program is our way of rewarding amantis customers with an incentive in amantis points, which is equivalent in euros, you can use on your next purchase. To participate and start earning points, you only need an email account afterwards, for each purchase, you will be assigned the corresponding points. If you buy in stores, a card will be activated immediately.
What happens when the delivery man comes and no one is home?
Deliveries are made during business hours, from 9:00 to 14:00 and from 16:00 to 20:00 for MRW24 / 48. From 9:00 to 13:00 for MRW13 and from 16:00 to 20:00 for Madrid In the afternoon. We cannot indicate the exact delivery time as it depends on each delivery route. If they do not locate anyone, they will leave a notice to arrange a new delivery or for you to pick up the package at the nearest MRW office.
When do I have the option to collect in store?
During the registration process it is essential to register with your address in Madrid. Then, the option to pick up in store will appear among the shipping alternatives.
Are the prices on the web the same as those in physical stores?
No, although in many cases they do coincide. While prices on the web change continuously in physical stores it is not so simple, the products are labeled and we could not adjust those prices. However, in physical stores there are other types of offers, the price without a web offer does not have to coincide with the price in physical stores.
If you want to ensure an offer that you have seen on the web, you have two ways to do it:
1. Buy online and select one of our stores as the delivery point (or in the warehouse)
2. When you visit our store, tell the manager that you have seen an offer, he will check it and if the offer is still active he will match the price.
Under what conditions am I entitled to free shipping?
Shipping is free from € 40 for orders within mainland Spain. If when deducting the amntic points it is below € 40, you will have to pay € 5 shipping.
What is a Amantis discount coupon?
At 1001couponcodes.ca we believe that getting a discount is much more fun! So we offer the best discount coupons Amantis for free. Together we also provide special offers, links, exclusives and many promotions totally at no cost to you.
On our coupon site you can find Amantis special offers and deals Amantis, plus thousands of offers from the largest and best online stores in Canada and the world, we filter only the most trusted stores with good customer service. We also check out store specials and make them available to our most special readers. You can make your purchase at Amantis and get a discount using the Amantis discount coupons that we update daily.
We usually highlight coupons that are valid for the entire store, in percentage and then fixed value.
Our goal at 1001couponcodes.ca is to follow the whole internet and publish on this portal all the savings opportunities when it comes to buying, either in the form of discount coupons or event offers. For example, check out our 1xgames Coupon Codes or HIDE MY IP Coupon Codes, they have daily new offers and coupon codes. Through discount coupons, our readers get exclusive discounts on their purchases at Amantis and thousands of other establishments. Our site is free, here nobody pays anything to use a discount coupon!
The Amantis discount coupon (also known as a voucher, gift certificate, discount voucher, promotional coupon, discount code, or promo code) are codes used by online stores to convince undecided customers to complete their purchase. If you enjoyed the discount offered by our coupons, we recommend that you checkout immediately as they have very limited validity.
How to use this discount coupon Amantis?
The Amantis coupon can appear in two ways, a code to enter in the shopping cart during checkout, or a specific link that applies an automatic promotion or redirects to a special offers page. Here's a walkthrough to understand how to use the discount coupon Amantis:
- click on "get coupon";
- copy (ctrl c) the coupon code and click "go to store";
- Some coupons are available in link format, so be smart, because when you enter the store you should realize the discount applied to the products;
- navigate to Amantis and choose the product you want. put it in the shopping cart, paste the coupon (ctrl v) into the field called "discount coupon" or "gift card";
- see if the discount was applied correctly. the best coupons expire soon, so we recommend finalizing your purchase.
- If you enjoyedTell everyone how you got a discount on Amantis!
What is a Amantis coupon code?
A coupon code from Amantis is a alphanumeric code that you use to get the discount on your order. These Coupon Codes are also called coupon code, promotional code, discount code, promo code or voucher. Webshops from around the world use these types of codes to give discount to their customers on certain products or orders.
Our top 5 stores in Other:
How can I use a Amantis coupon code?
An action code or promotional code from Amantis Can be used in two ways. The first way is by simply clicking on "SHOW CODE", copy the code and paste it into the shopping cart of the webshop. The other way is by clicking on 'VIEW OFFER', you will then be redirected directly to the webshop and the discount will be applied automatically.
How do you find a couponcode at 1001couponcodes.ca? First of all, look for the desired store in the search bar at the top of this page. Are you looking for a particular product or brand? Then you can type it in the search bar. You can also find your desired webshop in our "SHOPS A-Z" or "CATEGORY" overviews. If you've come to our webshop page, choose a coupon code or offer you'd like to use.
- Copy the couponcode from Amantis by clicking at "SHOW CODE" or "VIEW OFFER"
- Does a coupon code appear? Then you can copy the code by clicking at the button "COPY"
- Does the modal not show a coupon code? Then you can click directly in the big blue button "VISIT Amantis
- On the Amantis website select one or more products and place it into the shopping basket. When you are finished, then have a close look at the basket. Just before the actual checkout, there is somewhere the option to enter an action code, promo code, voucher or coupon code. You paste (CTRL V) here the previously copied code and the discount is applied immediately.
- Please check if the discount has been applied correctly, as it may occur once you're just late and the coupon code has expired. It may also be that the coupon code is only valid for a particular product. In that case, you can just get a new coupon code from our website. It is therefore important that you read the terms of the coupon code.
- Successfully? Then share our Coupon Codes, promotional codes, promotional codes and offers with your friends and family, so they can also make use of additional discounts.
FAQ
What are the current promo codes or offers available for Amantis in April 2025?
Currently, promo codes and 8 deals available for Amantis:
10% off first order Intimate Products Discounts
Exclusive Offer: Up to 10% off on Select Items
Discover Exciting Deals at Amantis
How much can I save at Amantis?
In the last 30 days, 5 members have saved on average 10% at Amantis.
How do I use Amantis coupons?
To use a Amantis coupon, copy the related promo code to your clipboard and apply it while checking out. Some Amantis coupons only apply to specific products, so make sure all the items in your cart qualify before submitting your order. If there's a brick-and-mortar store in your area, you may be able to use a printable coupon there as well.
How many Amantis online coupons are available?
There are currently 100+ Amantis online coupons reported by Amantis. These deal offers are available online, including coupon codes. Today alone, users have collectively cashed in on 8 offers.
How to save money at Amantis?
You can save money at Amantis by using one of the current Amantis coupons from 1001couponcodes.ca. Right now, the most you can save is 10%.
How long do Amantis coupons last?
The Amantis promo codes that are currently available end when Amantis sets the coupon expiration date. However, some Amantis deals don't have a definite end date, so it's possible the promo code will be active until Amantis runs out of inventory for the promotional item.
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