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Iberia and Iberia Express - the most punctual in the world

Iberia was, one more year, the most punctual international network company in the world, with 88.97 percent of its flights arriving on time. Iberia and Iberia Express continue to be, one more year, the most punctual airlines in the world. According to the annual punctuality report, published by FlightGobal, the leading consulting company in flight information, services and applications in the travel industry, in 2017, Iberia and Iberia Express were the most punctual airlines in the world in their categories respective ones. Iberia, specifically, was the most punctual international airline in the world last year (Global Airline Network), with 88.97 percent of its flights arriving on time. Furthermore, in 2017, Iberia was not only the most punctual international airline in the world (Major Global Airline), but also decorated as the most punctual airline in Europe (European Major Airline). The average punctuality of its flights in that region reached 89.54 percent. With this, the airline occupies, for the second consecutive year, the first place in both cases.

These results mean that, over the last five years, Iberia has improved its position in the punctuality ranking, one of the best valued by customers, until reaching the highest position. In 2013, it was the fourth most punctual in the world, the third in 2014, the second in 2015 and the first in 2016 and 2017. The President of Iberia, Luis Gallego, said 'We are very proud to receive this award for the second consecutive year. There are many international airlines that work very well, improve themselves year after year, that try to be the most punctual in the world... The fact that we have been able to get there for the second year in a row, to maintain the quality standards that what our customers want, represents great satisfaction. In addition, punctuality is one of the main factors in valuing customers and a determining factor when making their choice to travel. This award is in recognition of the involvement, commitment and professionalism of all Iberia employees, and I want to congratulate them all.' In addition, Iberia Express was the most punctual low-cost airline in the world, with 91.77 percent of flights arriving on time. This is also the fourth consecutive time that this low cost company occupies the first place in the world ranking.

In view of this, Luis Gallego pointed out that "Receiving this award for the fourth consecutive year represents an enormous satisfaction and is a clear recognition of the dedication, commitment and daily work of the entire organization, which strives daily to achieve the highest standards of quality and service for our customers. Additionally, it is the golden close to an exceptional year 2017, in which we celebrate our 5th anniversary and reach important milestones for a company that is only 5 years old. This award is a confirmation of our commitment to operational excellence, with our customers and employees, and a demonstration that, with effort, commitment, responsibility and willingness, we can achieve our goals and consolidate the Iberia Express model on an international level."